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Course Coordinator (Sales & Support)

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Course Coordinator (Sales & Support)

Overview

About SysCare IT Solutions:

At SysCare IT Solutions, a leading IT service provider, we specialize in personalized managed IT services, digital marketing expertise, and top-tier professional training. With a proven track record of excellence, we empower businesses to thrive in the digital age.

 

Job Description:

Are you passionate about education and providing exceptional service to students? SysCare IT Solutions is seeking a dedicated Course Coordinator (Sales & Support) to join our team. In this role, you will be responsible for enrolling students in our professional programs, handling enquiries, collecting payments, maintaining student records, resolving student matters, and achieving monthly registration targets. If you have strong organizational skills, excellent communication abilities, and a commitment to student success, we want to hear from you!

Specific Skills
  • Strong communication, negotiation, and interpersonal skills.
  • Experience in student services or enrollment management is preferred.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize effectively in a dynamic environment.
  • Proven experience in sales, admissions, or a related customer-facing role.
Responsible For
  • Enroll students for professional training programs.
  • Handle enquiries from prospective and current students via phone, email, and in person.
  • Collect payments and maintain accurate financial records.
  • Manage and update student records in our system.
  • Resolve student-related issues and provide timely support.
  • Follow up on leads and enquiries to achieve monthly enrollment targets.
Job Nature
Full Time, Hybrid
Educational Requirements
  • A certificate or diploma in IT or a related field.
Job Location
Wellawatte
Other Benefits
We offer a competitive and comprehensive benefits package tailored to meet the needs of qualified candidates, along with opportunities for professional growth and development.

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